The ManageForce Blog

How ITSM Drives Business Growth

on 3/7/18 9:00 AM By | ManageForce | 0 Comments | IT service management ITSM
In a recent blog post we highlighted why IT service management, commonly referred to as ITSM, should be the foundation of every enterprise database and application management strategy.
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The Importance of ITSM in Enterprise Database and Application Management

on 2/23/18 10:52 AM By | ManageForce | 0 Comments | IT service management ITSM
When considering the management of your business-critical IT, whether that’s your databases, NetSuite cloud ERP solution, JDE, or the multitude of other enterprise apps on the market, there are countless pieces to consider. Cost, staffing, bandwidth, and the list goes on and on. There’s one piece many businesses fail to consider―IT service management―commonly referred to as ITSM. ITSM is based on an organizational mindset to optimize service delivery and align business processes with corporate goals. The best ITSM programs feature a customized blend of policies, processes, and procedures, as well as sophisticated technologies for managing the implementation and support of a company’s IT services for peak performance.
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