Insights

Like most transformations, a business does not simply become a digital powerhouse overnight. It takes commitment, planning, teamwork, and time — sometimes several years — to evolve into a truly digital-first organization.

When you’re considering what’s the best NetSuite support option for your business, you must first answer the question: internal or external? At first glance, in-house NetSuite support may seem like a no-brainer (your employees know your company inside and out, right?), but it's important to think critically about this decision to determine if it will allow your organization to get the most from your NetSuite investment. 

Oracle has been hardening its strategy and amplifying its message big time with JD Edwards EnterpriseOne in the Cloud, most recently with a strong push at Collaborate 2019 for the 9.2 upgrade. You know, that update Oracle keeps reminding you about? What you might not know is that less than half of JDE users have taken full advantage of 9.2 — so statistically, you might just be one of them. Oracle has some big plans for upcoming 9.2 system upgrades including JDE Orchestrator, UX One, mobile, and more.

As different IT systems and new technologies emerge, selecting the right types of cloud services and trusted provider has become critical to long-term success.

Even with the ever-changing technology landscape, one thing remains constant: Data protection should be a top priority. Businesses must work hard to keep their data under lock and key while remaining competitive and compliant. Encryption is essential for businesses with this agenda. Even as an IT professional or a business working with a security service provider, there are vital practices you must put into play.

One of the most important topics of system improvement that we always look to improve with JD Edwards ERP solutions is overall usability. The IT team can optimize and personalize your JDE ERP system to a T, but if the end user isn’t happy, nobody is happy.

Since Oracle acquired NetSuite two years ago, it’s brought nothing but positive change and incremental growth over the course of the 24 months. Shortly following, NetSuite shared its plans to leverage Oracle Cloud Infrastructure (OCI) to continue its growth and success. OCI is the next generation of service delivery for NetSuite services, allowing dynamic provisioning of resources, storage, and databases. OCI focuses on Oracle’s largest customers and database or Java-driven applications on a global basis.

As digital transformation keeps technology racing forward, a skills and knowledge gap is left in its wake throughout many organizations. The breakneck pace of innovation has many companies struggling to keep up with staffing and support.

As more and more data moves to the cloud, the role of the Database Administrator (DBA) has been called into question more than a few times. There’s no denying that the cloud and the wave of digital transformation it has brought with it has changed how many companies do business. And the databases that support that transformation have certainly been impacted as well.

If you’re like majority of NetSuite customers, you aren’t thrilled with your current NetSuite support strategy, but you’re not overly disappointed either. News flash―simply “getting by” with your NetSuite support is not a strategy that will drive digital transformation or help you gain a competitive advantage (which were probably a couple of the reasons you decided to implement NetSuite as an ERP in the first place). The days of “just O.K.” NetSuite support are over!